Due to health and safety reasons, we’re unable to accept change-of-mind returns.

Please email us with a detailed description of the fault or concern, including photos, and we will do our best to rectify the issue.

Please note that photos cannot be uploaded to our contact form, so we suggest emailing contact@loungeface.com (or clicking the link above) from your preferred email client.

Please email us with a detailed description of what's going on, including any relevant photos.

If a refund is granted, it is only valid for single items. Refunds cannot be provided for multiple identical products in the same order.